Frequently Asked Questions

myVote Kenya is a digital platform that empowers Kenyan citizens to participate actively in democracy. You can follow candidates, participate in opinion polls, track election results in real-time, and stay informed about electoral activities in your constituency.

Yes! Creating an account and accessing basic features like following candidates, viewing opinion polls, and tracking results is completely free.

You can create an account by clicking "Get Started" on the homepage. You'll need a valid Kenyan phone number to register. We'll send you an OTP to verify your number.

Yes! You can access key features via USSD on any phone. Simply dial the USSD code displayed on our platform to access candidate information, polls, and results without internet.

Navigate to the Candidates page, find the candidate you're interested in, and click the "Follow" button. You'll receive updates about their campaign activities.

Opinion poll results are calculated based on votes from verified users. Each user can vote once per poll. Results are displayed as percentages and updated in real-time.

Currently, opinion polls are created by verified candidates and administrators. If you're a registered candidate, you can create polls from your candidate dashboard.

To register as a candidate, create an account first, then navigate to the Candidate Portal from your dashboard. You'll need to provide your political party affiliation and the position you're vying for.

An election agent is a representative appointed by a candidate to observe voting and counting at a specific polling station. Agents can report results and issues through the platform.

Agents are invited by candidates through the platform. If a candidate sends you an invitation, you'll receive an SMS with a link to accept and set up your agent account.

On election day, verified agents at polling stations submit results through the platform. Results are aggregated from polling station level up to constituency, county, and national levels.

We take data protection seriously. All personal data is encrypted, and we comply with Kenya's Data Protection Act. We never share your personal information with third parties without your consent.

You can log in using OTP (One-Time Password) sent to your registered phone number. If you're still having trouble, contact our support team via WhatsApp or email.

Yes, you can request account deletion by contacting our support team. We'll process your request within 48 hours and delete all your personal data.

The myVote Wallet allows candidates to manage payments for agents, campaign services, and platform fees. You can top up via M-Pesa and withdraw to your M-Pesa account.

Navigate to your Wallet in the dashboard, click "Top Up", enter the amount, and complete the payment via M-Pesa. The funds will reflect in your wallet within seconds.